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Shipping & returns

Cancellation

Return shipment cost UK: £ 7,90

Information on exercising the right of cancellation in the event of a purchase agreement regarding the delivery of one or several items in a shipment

Cancellation notice

Right of cancellation

You have the right to cancel this contract within fourteen days without cause.

The cancellation period is fourteen days from the day on which you or one of your specified third parties, who is not the carrier, have/has taken possession of the goods.

To exercise your right of cancellation, you must inform us

Tepso

by MundoMed

Bergerweg 18

6085 AT Horn

The Netherlands

[email protected]

of your decision to cancel the contract via a clear declaration (e.g. a letter sent by post or email).

Consequences of cancellation

If you cancel this contract, we shall return to you all payments received, including delivery fees (with the exception of additional fees resulting from another type of delivery being chosen than the standard economy delivery offered by us) without delay and at the latest within fourteen days starting from the day when the communication about your cancellation of this contract has been received by us. We shall use the same payment method for this refund as that used by you for the original transaction, unless expressly agreed otherwise with you. No fees shall ever be charged to you due to this refund.

We may refuse the refund until we have received the return of the goods or until you have produced the proof of return of the goods, whichever is earlier.

You must return the goods to us or to without delay and in any case at the latest within fourteen days from the day when you instructed us about the cancellation of the contract.

Compliance with the notice period is met if you send the goods prior to expiry of the period of fourteen days. We shall bear the costs of the return delivery of the goods.

You must only pay for any loss in value of the goods if this depreciation is due to any handling by you other than is necessary to check the condition, features and function of the goods.

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